Citizen Charter -
Serial No
|
Type of Service |
How to get service |
Service charge |
How much time is |
Contact address |
01 |
Citizenship and Character |
The demand of any citizen residing in the Union By showing national |
Only the names decided by the |
As required |
UP Administrative Officer |
02 | Birth registration |
By filling the specified form with |
From 45 days to 5 years - 25 tk |
Maximum 7 (seven) days |
UP Administrative Officer |
03 | Birth Registration |
According to the information of the |
for free |
1-3 days |
UP Administrative Officer |
04 | Death registration |
By filling the specified form with |
From 45 days to 5 years - 25 tk |
1-3 days |
UP Administrative Officer |
05 | Death Registration |
According to the information of the |
for free |
1-3 days |
UP Administrative Officer |
06 | Certificate of Wariation |
Through concerned Ward Member/ |
Free/at a price determined by UP |
1-7 days |
UP Administrative Officer |
07 | Old Age Allowance |
Concerned Ward Member/Ward |
Application for allowance |
As per the allocation of |
Concerned UP member |
08 | Disability Allowance |
Concerned Ward Member/ Ward |
for free |
That |
Concerned UP member |
09 | Widow's or husband's |
Concerned Ward Member/ Ward |
for free |
As per the allocation of women's department subject to specific time |
Members of respective |
10 | VGD functionary |
Concerned Ward Member/ Ward |
for free |
That |
Members of respective |
11 | VGF programme |
Concerned Ward Member/ Ward
|
for free |
According to the allocation of the Ministry of Relief subject to specific time |
Ward Member/Reserved |
12 | Poverty creation program |
Concerned Ward Member/ Ward
|
40/60 days |
According to the allocation of the Ministry of Relief subject to specific time |
Ward Member/Reserved |
13 | Clean streets and |
To concerned Ward Member / Ward |
for free |
Subject to need |
Ward Member/Reserved |
14 | Water system in water |
Chairman/Concerned Ward Member |
Union Parishad Creator is free at only cost of name defined |
As per requirement/ |
Ward Member/Reserved |
15 | Estimates of projects |
of concerned Ward Member/Reserved
|
Union Parishad Creator is free at only cost of name defined |
Subject to need |
UP Administrative Officer |
16 | Rural infrastructure |
of concerned Ward Member/Reserved
|
for free |
Subject to need |
Ward Member/Reserved
Ward Member concerned |
17 | Necessary measures to |
of concerned Ward Member/Reserve
|
for free |
Subject to need |
Ward Member/Reserved |
18 | Peace and order maintenance |
of concerned Ward Member/Reserved
|
for free |
Subject to need |
Ward Member/Reserved |
19 | Provision of list of widows, |
By filling the specified form |
Fees prescribed by UP |
Subject to need |
UP Administrative Officer |
20 | Use of public open space |
of concerned Ward Member/Reserved |
Fees prescribed by UP |
Subject to need |
Chairman |
21 | Implementation of any |
Through the Union Parishad |
As per government instructions |
Subject to need |
Union Parishad |
22 | animal slaughter |
The lessee granted by the |
Fees prescribed by UP |
Subject to need |
Paid lessee |
23 | Prohibition of entry and |
of concerned Ward Member/Reserved
|
for free |
Subject to need |
Chairman/Corresponding |
24 | Voter list, population and |
By filling the specified form |
Fees prescribed by UP |
Subject to need |
UP Administrative Officer |
25 | Various types of certificates like widow, orphan husband |
By filling the specified form |
Fees prescribed by UP |
1-3 days |
UP Administrative Officer |
26 | Certification of environmental protection such as broilers, |
of concerned Ward Member/Reserved
|
Fees prescribed by UP |
1-3 days |
UP Administrative Officer |
27 | Hygienic toilets |
of concerned Ward Member/Reserved
|
As per government guidelines |
As per annual allocation |
Ward Member/Reserved |
28 | Receiving information |
Chairman by filling the specified |
Fees prescribed by UP as per Govt |
1-7 days |
Ward Member/Reserved |
29 | Construction and |
of concerned Ward Member/Reserved
|
Fees prescribed by UP |
1-7 days |
Ward Member/Reserved |
30 | Maternity Allowance |
of concerned Ward Member/Reserved
|
for free |
Subject to need |
Ward Member/Reserved |
31 | Trade license and |
of concerned Ward Member/Reserved |
Fees prescribed by UP |
Subject to need |
UP Administrative Officer |
32 | village court |
To the concerned Ward Member/
|
Fees prescribed by UP/Govt |
A day fixed by the Chairman or 45 days
|
UP Administrative Officer |
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS